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Introduction/Overview

The Organization

Founded in 1866, Sherwin-Williams is the industry leader in providing top quality coatings and related products to paint contractors, manufacturers, industrial users, and the retail trade.

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Sherwin-Williams is committed to providing their people with a friendly, safe and exciting work environment that includes opportunities to learn and grow. It’s part of their culture – and part of their history. Sherwin-Williams' world-class brands and innovative products exist because of the work and dedication of their people.

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Recognized among CollegeGrad.com's "Top Entry Level and Intern Employer", seven core values drive the Sherwin-Williams culture and the company. These values: Integrity, People, Service, QualityPerformance, Innovation, and Growth, are reflected in the people, the products, and the business practices and relationships.

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With global headquarters in Cleveland, Ohio, Sherwin-Williams products are sold exclusively through more than 5,100 company-operated stores and facilities, while the Company’s other brands are sold through leading mass merchandisers, home centers, independent paint dealers, hardware stores, automotive retailers and industrial distributors.

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Location

My internship took place at a new Sherwin-Williams located in Camas, WA. The new store was structured more for helping general retail customers, or "DIY" customers. Being that this store was in a new location, I was able to build positive relationships with new customers that ultimately increased the store's sales.

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Supervisor

Dax Osborne -- Store Manager

Working as a painter before starting at Sherwin-Williams, Dax has been able to apply his vast knowledge/experience with paint while administering an extreme amount of professionalism. His background as a painter has allowed him to excel in the company, transitioning from part-timer to assistant manager within' a year, and assistant manager to manager within' another year. Growing up in Camas, WA, Dax has returned home to manage the new retail Sherwin-Williams in his second year as a store manager.

Learning Objectives

  • Use people, resources and information to make reasonable business decisions

  • Effectively manage time and resources to ensure that work is completed efficiently

  • Possess appropriate levels of knowledge of core product offerings and operational aspects of job responsibilities

  • Maintain effectiveness when experiencing changes in work and adjust effectively to new work processes, situations and requirements

  • Effectively meet customer needs and build productive relationships by treating each customer like a guest

  • Actively participate as a member of a team to help the store achieve its goals

Internship Job Description

The Sherwin-Williams Internship Program was designed to provide a comprehensive view of the various operations in the Sherwin-Williams business. During the internship, you will gain practical business and retail experience working in a paint store servicing painters, contractors, and do-it-yourself customers.

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The Sherwin-Williams Internship Program allows students to learn through exposure to store operations, management, and sales process. These opportunities are presented in the form of on-the-job store training, workbook activities, Sherwin-Williams University modules and various employee interactions.

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